Return Policy

We want you to love your purchase — but if something isn’t right, we’re here to help!

We accept returns within 14 days of delivery, in accordance with the UK Consumer Contracts Regulations. To be eligible for a return, items must be unused, in their original condition, and in the original packaging.

Please note:

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Certain products (such as personal care items, perishables, or custom-made products) may not be eligible for return due to hygiene or personalization reasons.

To initiate a return, please contact our customer care team at [insert email/contact form] with your order number and reason for return.